Questions? Meet answers

Here’s some answers to our most frequently asked questions. If they don’t quite answer yours, drop us a line and we’ll get back to you as soon as we can.

How do I know I am ordering the right size?

Size guide link


How do I wash my garments?

Recommend hand wash in cold water and with no detergent.

Do not tumble dry or dry clean

Do not iron

Do not allow contact with detergents

 

How long will my order take to arrive?

Please see our Delivery & Returns Policy

 

What is your return policy?

Please see our Delivery & Returns Information

 

What is your returns address?

Tappers and Pointers Dancewear LTD

Direct Returns Department

Units 13 and 14 Eton Business Park           

Eton Hill Road           

Radcliffe

Greater Manchester

M26 2ZS

 

Can I change or cancel an order?

As we aim to despatch your order as quickly as possible so we would not be able to cancel or change an order. If the item is not needed when received please return it to us for a full refund (Delivery & Returns Information)

 

What methods of payments are accepted?

All major credit and debit cards are accepted.

 

What happens if my order does not arrive?

If your delivery has not arrived in the recommended time please email us at direct@tappersandpointers.com and we will investigate this for you.

 

Which countries do you deliver to?

We ship orders to the UK and Europe. Orders shipped outside of the UK will incur a higher postage charge depending on where the items are being sent. Please see our Delivery & Returns Information

 

Can I order items from the main Tappers and Pointers website?

If you see anything on the wholesale Tappers and Pointers website you can purchase these items from our stockists. There is a list of shops and online stockist under the tab ‘where to buy’.

 

Need further assistance?

If you need any further assistance please email us at direct@tappersandpointers.com and we will get back to you as soon as possible.

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